Contact Sonos Customer Service
Sonos Phone Numbers and Emails
Toll-Free Number:
-
(800) 680-2345
Customer Service:
-
(805) 965-3001Headquarters
Contact Information
Sonos Website:
Sonos Help Center:
Corporate Office Address:
Sonos
614 Chapala Street
Santa Barbara,
California
93101
United States
How Good is Sonos's Customer Service?
Summary of Sonos Customer Service Calls
468
TOTAL
CALLS
CALLS
00:16
AVG CALL
DURATION
DURATION
10%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Sonos?
Product/ Service Question:
- “Can't get my move one speaker connected”
- “New product question”
- “Connect sonos to new router”
Request for Information Question:
- “Technical support”
- “Need help getting my system”
- “Sonos amp support”
Shipping and Delivery Question:
- “Shipment”
- “I can't get the damn thing to work.”
- “Delivery”
Payments and Charges Question:
- “Roam won't charge”
- “Charger was damaged by vacuum”
- “Billing”
Account Question:
- “Accounting issue”
- “Help account”
- “Can't get in to satellite radio”
Activation/ Cancellation Question:
- “Cancelled order”
Refund Question:
- “Refund”
Staff Question:
- “Good customer service”
Return/ Replace Question:
- “Return”
Other Question:
- “Programs”
- “My arc sound dies out every once in a while.”
- “Installing a Sonos amp”
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Sonos